Ballast Research is dedicated to equipping federal and state advocates and policymakers in the public, private, and social sector with original data and insights to inform their work. Our clients are among the most well-known, expert, and engaged in matters of policy and law. We serve them closely with a growing scope of support services anchored in proprietary evidence and data.
We are recruiting candidates to join our rapidly growing firm as the Director of Consulting & Client Service. Each Director will cultivate and own a section of our work through the following activities:
Directors will have primary responsibility for the following areas of our engagements:
Strategic Consulting Ownership. Lead the analysis, development, and communication (written and in-person presentations) of research-based consulting engagements meant to inform the investments and strategy of major organizations operating in the federal and state policy arenas.
Operational Planning. Structure engagement plans throughout an annual cycle of service to ensure consistent levels of service across the 15-20 client and the workflow of three to four individual associates.
Editing & Thought Partner. Edit both quantitative benchmarking and interview note analysis to further analysis and recommendations, with an eye towards strategic consulting for clients.
Client Retention. Strive to serve and retain clients at industry-leading levels. Find ways to advise and deliver to clients at a level that exceeds expectations and extends beyond commercial interests.
Communicating to Clients. Serve as the primary interface for written analysis, operational scheduling, service touchpoints, and program-wide updates in a way to breaks through the clutter of consultants and information in DC and state advocacy.
Organic Growth. Identify new ways to serve existing clients (a) through existing services; and (b) in ways that necessitate the development of new services and functionality.
System-Wide Contribution. Play a supportive role across formalized and ad-hoc teams to enhance an internal culture of support, feedback, and creating new opportunities.
Innovation. Consistently contribute new ideas, ways to serve client needs, process improvements, and program-wide initiatives that advance the entire program’s success; seeking out and taking ownership wherever possible.
Indicators of Success:
We have enjoyed success finding attorneys, consultants, practitioners from the government affairs space, and business school graduates with “extreme talent” interested in close client service, management, and account development.
Atlantic Media Values:
Across Atlantic Media, generally, the firm looks for two “pillar gifts” in you, and everyone else. In all of us, these are more aspirational than actual, but they are central in our intentions –
Chairman’s Statement on Diversity:
First published in 1857, the Atlantic Monthly, was founded, in part, to weigh in on the great debate of that century – to editorialize that all men are created equal and free. In our editorial work today, but also in our internal practice, we are to honor and build on that work. At The Atlantic, and throughout Atlantic Media.
Within Atlantic Media ranks, everyone – across race, class, faith, age, sexual orientation and gender identity – belongs. We expressly intend that our staff be as varied as the country and world we serve. And, for those who are here, our intention and plan is that everyone feels welcome, supported, lifted and advanced. We believe that our work, as well as our culture, are better for this commitment. – David G. Bradley
Atlantic Media is an EOE of Minorities/Women/Vets/Disability.